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Privacy Policy

Your privacy is paramount. Handyscoot Australia will NEVER sell your data.

This is how Handyscoot Australia treats your personal information:

Personal information is any information about you where your identity is apparent, or can reasonably be ascertained, from the information. Handyscoot Australia’s privacy policy is based on transparency. Where we request information from you, we will generally state the purpose(s) for its use and to whom it may be disclosed.

Our website may contain links to third party websites. We are not responsible for the privacy policies of any third-party websites. We recommend that you review the privacy policy of each website you visit.

Collection of Personal Information

The amount of personal information we collect about you depends on how you interact with us. We will collect personal information from you if you:

  • apply to become a registered user of our website
  • order goods from our website
  • make a product or service enquiry
  • subscribe to one of our mailing lists
  • complete a product registration form or warranty card (as applicable)
  • correspond with us, including by email
  • complete an application or enter into an agreement
  • call our Customer Service line
  • enter a promotion or competition

The type of personal information you may provide to us includes your name, address, email address, telephone, mobile phone number, facsimile number, business name, credit card
particulars, bank details and ABN or ACN number.

If you choose to share any content with another person, we will ask you to provide a valid email address for that person. By providing your personal information to Handyscoot Australia in this way, including by completing on-line forms and email, you agree to the collection of that information in accordance with this privacy policy.

Unless you apply to become a registered user of our website by creating a Handyscoot Australia account or ordering goods from our website as a guest, you can generally visit our website without telling us who you are or revealing other personal information.

We collect personal information from you for a number of reasons,
including to:

  • sell and deliver our products and services to you
  • improve our service
  • send you direct marketing material by email or post
  • respond to your questions or requests for information
  • manage warranty claims and provide after sales service
  • assist us forecast the future demand for our products and services
  • analyse our website usage
  • enhance the content of our website
  • keep a record of our dealings with each other; and
  • comply with legal obligations.

If you do not provide us with your personal information, we may not be able to provide you with these services. If you choose to use our website to share content with another person, we will use the recipient’s email address to provide that service, but will not use that email address for any other purpose.

 

Who we are

Suggested text: Our website address is: http://handyscoot.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

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