HandyScoot Australia – Your Information, Your Choice
Last Updated: 25/09/2025
Effective Date: 25/09/2025
At HandyScoot Australia, we respect your privacy and are committed to protecting your personal information. This statement explains how we collect, use, and protect your information when you interact with us about our ultra lightweight folding mobility scooter products and services.
We believe in being transparent, honest, and giving you control over your information.
We collect information you provide when you:
This may include:
We may collect:
We use your information to:
We may contact you about:
Important: We will only send you marketing communications if you have given us permission to do so.
When you provide your contact details, we’ll ask if you’d like to receive:
You can choose:
Want to stay informed about HandyScoot portable mobility scooter updates?
[Subscribe for Valuable Updates] – Get helpful tips, special offers, and product news
By subscribing, you’re giving us express consent to send you promotional emails and SMS about HandyScoot products and services. You can unsubscribe anytime.
You can stop marketing communications anytime by:
We’ll action your request within 5 working days.
Note: Even if you unsubscribe from marketing, we may still contact you about:
We protect your information through:
We will never:
We may share information with:
We may disclose information if required by:
You can:
If you want to:
Contact us:
We use website analytics to understand how visitors interact with our site. This helps us improve the experience for future customers interested in our foldable mobility scooter products.
Our website may include links to social media platforms. When you click these links, those platforms’ privacy policies apply, not ours.
We may link to other websites for additional resources. We’re not responsible for the privacy practices of external websites.
We may update this privacy statement from time to time to reflect:
When we make changes, we’ll:
For any questions about this privacy statement or how we handle your information:
HandyScoot Australia
Phone: 02 43027132
Email: info@handyscoot.com.au
Hours: Monday to Friday, 9:30AM – 3:30PM AEST
Mail:
Privacy Officer
HandyScoot Australia
10/57 Gavenlock Rd
Tuggerah NSW 2259, Australia
For questions about HandyScoot lightweight mobility scooter products:
No, never. We don’t sell, rent, or trade your personal information to third parties for marketing purposes.
We keep your information as long as needed to provide services, comply with legal requirements, and fulfill the purposes outlined in this statement. For marketing, we’ll remove you from our lists if you unsubscribe.
Yes! Contact us using the details above and we’ll provide a summary of the information we hold about you.
No problem. When you provide your contact details, simply choose not to receive marketing communications. We’ll only contact you about essential matters related to your HandyScoot portable mobility scooter.
We only collect general location information (city/state level) to understand where our customers are located. We don’t track your specific location or movements.
While we take strong security measures, if a serious breach occurred we would notify affected customers and relevant authorities as appropriate.
Now that you understand how we protect and use your information, take the next step:
Experience HandyScoot at home risk-free
[Call 02 43027132] – Speak with our mobility specialists
[Subscribe for Updates] – Get mobility tips, offers, and HandyScoot news
Subscription includes express consent for promotional communications. Unsubscribe anytime.
[View Product Specifications] – Complete HandyScoot technical details
[Read Customer Referrals] – See how HandyScoot changed lives
[Download Insurance Forms] – For NDIS and insurance applications
This privacy statement is designed to comply with:
HandyScoot is registered with the Therapeutic Goods Administration (ARTG 387393) as a therapeutic device, ensuring quality and safety standards.
Questions about our privacy practices?
Call 02 43027132 or email info@handyscoot.com.au
We’re here to help and always happy to explain how we protect and use your information.
